Privacy policy

Last updated: February 23, 2026

1. Who We Are

NoaiCraft (“we”, “us”, “our”) operates this website and online store.

Business address:
NoaiCraft
38 Greenhill Court
Lodge Close Road
Banbury
OX16 9DF
United Kingdom

Contact email: hello@noaicraft.com

2. Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type
Time zone
Cookies
Pages viewed and referring websites

When you place an order, we collect:

Full name
Billing address
Shipping address
Email address
Phone number (if provided)
Payment details (processed securely through our payment providers)

If you subscribe to marketing communications, we collect:

Your email address
Your phone number (if SMS marketing is enabled)
Your interaction with marketing emails and messages

3. How We Use Your Information

We use your personal information to:

Process and fulfil orders
Arrange printing and delivery
Communicate with you regarding orders
Send marketing emails or SMS (if you opt in)
Prevent fraud and improve store security
Comply with legal obligations

We only send marketing communications where you have provided consent or where legally permitted.

You can unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.

4. Platform & Third-Party Services

Our store is hosted on Shopify, which provides our ecommerce infrastructure, payment processing, analytics tools, and advertising-related services.

We use Shopify’s built-in email and SMS marketing tools to send communications to customers who opt in.

To produce and ship print-on-demand products, we use Gelato. When you place an order, necessary details (such as your name and shipping address) are securely shared with Gelato solely for fulfilment purposes.

We may use Shopify advertising services, such as Shopify Audiences, to help personalise advertising you may see on third-party websites.

We do not sell your personal data to third parties.

5. Cookies & Tracking

Like many websites, we use Cookies on our Site.

For specific information about the Cookies that we use related to powering our store with Shopify, please visit: https://www.shopify.com/legal/cookies

We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve and optimise the Services).

We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

We use Shopify’s built-in cookie consent banner to collect consent where required by law.

You can manage Cookies through your browser settings. If you block or remove Cookies, some parts of the Site may not function properly.

6. International Data Transfers

As we sell products worldwide, your personal data may be processed outside the United Kingdom or European Economic Area.

Where international transfers occur, we rely on appropriate safeguards under UK GDPR.

7. Your Rights and Choices (UK & EU Customers)

Under UK GDPR, you have the right to:

Access your personal data
Request correction
Request deletion
Object to processing
Withdraw consent for marketing
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

We use Shopify’s advertising services, such as Shopify Audiences, to help personalise the advertising you may see on third-party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, you can visit:

https://privacy.shopify.com/en

To exercise your privacy rights or make a data request, please contact:
hello@noaicraft.com